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I received an error message: If you got an error message while trying to install Microsoft 365 and it has a Learn More link, select it to get information for how to troubleshoot that particular error.

If your computer can't install the full desktop version of Microsoft 365, try the free Office Online apps using your desktop browser. For example, your install won't be successful if you're trying to install Microsoft 365 on a computer running Windows Vista or Windows XP operating system. You can find a list of which systems are supported on the system requirements page. Won't install: Your computer must be running a supported operating system to install Microsoft 365. Yes, see Install and set up Office on an iPhone or iPad and set up email on an iOS device (iPhone or iPad). In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock. Go to Finder > Applications and open the Office app you want. If Microsoft 365 activation fails, see What to try if you can't install or activate Office for Mac. If you need help activating Microsoft 365, see Activate Office for Mac. The What's New window opens automatically when you launch Word.

Launch an Microsoft 365 for Mac app and start the activation processĬlick the Launchpad icon in the Dock to display all of your apps.Ĭlick the Microsoft Word icon in the Launchpad.

If Microsoft 365 installation fails, see What to try if you can't install or activate Office for Mac. Click Close when the installation is finished.

(This is the password that you use to log in to your Mac.) Note: If you want to only install specific Microsoft 365 apps and not the entire suite, click the Customize button and uncheck the programs you don't want.Įnter your Mac login password, if prompted, and then click Install Software. The steps to install these versions can be different depending if you got Microsoft 365 through one of the following ways: Some versions of Microsoft 365 such as Office Professional Plus 2021, Office Standard 2021, or a stand-alone app such as Word 2021 or Project 2021 don't have an associated Microsoft account, or work or school account. *If you don't have a product key or an account You'll sign in with your work or school account for these versions of Microsoft 365.

Once you verify you have a license, anytime you need to install or reinstall Microsoft 365 you can go straight to the section below, Sign in to download Office and select the tab for steps to install on a PC or Mac. Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your organization, see Assign licenses to users.

You should be able to open the app without any more prompts.If your Office for business subscription plan includes the desktop version of the Microsoft 365 apps you won't see an option to install it unless someone in your organization assigned a license to you. Once you have successfully signed in, quit out of the application and open it again. If prompted, sign in to your account associated with Office. Enter your Mac admin account password and click OK. You'll receive a prompt requesting permissions to access the keychain. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain 'login'. Search for 'keychain' in Spotlight and launch the Keychain Access app. Quit out of all Microsoft 365 for Mac apps such as Word, Excel, PowerPoint, Outlook, and OneNote. The keychain access prompt every time you launch any Office application, even though you previously selected Always Allow.Ī prompt to sign in to your Microsoft Account or Microsoft 365 for business account every time you launch any Office application.Īn “Authentication Session Expired” error message after signing in to your Office applications.įollow these directions to restore your keychain permissions: If the above did not work, Office may have trouble accessing the keychain and you'll need to restore keychain permissions for Office for Mac. Restore your keychain permissions for Office for Mac Note: If you clicked on Deny by accident, follow the instructions below to restore your keychain permissions.

Microsoft office 365 mac login how to#

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Microsoft office 365 mac login password#

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